FREQUENTLY ASKED QUESTIONS
We are interested in joining your gym, what all do you offer?
Welcome! Our facility was created for Cheerleading and Gymnastics and we offer Camps, Classes, Clinics, Competition Programs, and Private Lessons!
You will find the current offerings of our Camps, Classes, Clinics, or Private Lessons on each specific page for each in the dropdown menu. You can also Register directly through our website for Camps, Classes, and Clinics as their Registration Opens!
For more information about our Competition Programs, Please contact us directly.
When does Registration Begin?
Our Seasons for Classes run along with the Local School Districts in Jackson County and we Begin Classes in August after all the Schools have Returned from Summer Break and End prior to Memorial Day when the Schools let out for Summer Break. We will Open up Registration for our Recreational Classes in July prior to starting in August, and Close Registration in April prior to our final month of Classes for the Season!
During June & July we offer our Summer Tumbling Class, and a Gymnastics Camp each of those months. Registration for Summer opens in May.
How many times do Classes meet each month?
We run on a 3 Class-Per-Month Schedule with majority of the month’s having only 3-Weeks of Classes since we follow along with the Local Schools within our District and are closed along with their Holidays & Breaks and we also have a few additional Breaks we take during the Summer. With our pricing structure we do not charge extra for months where there are 4-Weeks. Holidays and Breaks we are closed for are:
Martin Luther King Jr. Day, Mardi Gras Break (1-Week), Easter Break (1-Week), Memorial Day Week (1-Week), Independence Break (1-Week), End of Summer Break (1-Week), Labor Day, Fall Break (1-Week), Halloween, Thanksgiving Break (1-Week), and Christmas & New Years Break (2-Weeks).
Please visit our Calendar page in the dropdown menu for a full list of Holidays and Closure dates.
How do I sign up my child for a class?
Welcome! Please follow the links on our website that will take you to the Classes page where you can view which Classes we currently offer as well as the descriptions and suggested ages for each class and if they have any prerequisites or suggestions prior to enrolling. Once you have had time to look through the Classes and find one that suits your child, you can go to the “Join” Page to Pre-Register and to fill out a form for your child to take a Trial Class!
What if I don’t find a class that fits my child or our schedule?
We offer several of our Class Types on different days and times during our Fall-Spring seasons, but not everyone’s schedule may have availability for what we offer, and some children may either be more advanced than our current class offerings and/or may even work better in a One-On-One setting instead of a group. If this is the case then we would suggest Private Lessons may be the best fit for them! Please check out our Private Lesson Page to learn more and fill out the form to get in touch with an instructor to set one up. Private Lessons may also be a good fit for your child during the Summer when we have a limited Class Schedule!
Okay! I’ve Registered my child for a Class. What happens now?
That’s Great! Within a week, one of our staff members will reach out to you via email to confirm. If we are currently on a scheduled Holiday Break at the gym, you will still receive a response, but your First Class will be scheduled for once classes have restarted after we have returned from break since we wont have any classes going on during that time!
We received a confirmation and we are coming to our First Class, but what should my child wear?
We don’t require any specific clothing, though some children opt to wear leotards. They won’t need any socks or shoes since they will mostly be on carpeted areas and some of our mats and equipment are not meant for shoes to be on them, and they may slip if they are in only socks (grippy socks from Trampoline Parks are allowed but not required!). Aside from being barefoot and possibly wearing a leotard, our suggestion is that they wear something comfortable that they would normally wear to a Playground or when running around outside such as a loose t-shirt and shorts or leggings. We want them to be focused on the class and not what they have on! During the week of Halloween they are welcome to wear their costume as long as they can still move around and roll around in it.
Do you offer a Trial Class?
Yes! You will still fill out the Form for your Child on our Registration Page and choose a Class for them, and they can come and take a Class once before the Annual Registration Fee and Tuition is due,
If you decide to enroll your child after they attend their First Class, then it will become counted as the start of their Initial Month. The Tuition for the Current Month and the Annual Registration Fee will be due between them attending their second class to secure their spot. Then the next Month’s Tuition will be due on the 1st.
If you decide not to Enroll them, we will remove them from the Registration for that Class and you will not be charged! If they attend more than Once, then the Annual Registration Fee & First Month’s Tuition will be owed upon their attendance. We still require each child to have a Waiver filled out and signed by a Parent or Guardian in order to participate.
My Child Loved their First Class and we wish to enroll them! What can we expect now?
Awesome! If your child has attended their First Class and you have decided to enroll them, we will get them setup into our Online System referred to as the Parent Portal where you will be able to see upcoming info about their class as well as set up payments. This Class will become part of their Initial Enrollment Start Date and their spot is now reserved in that Class. Annual Registration Fee and First Month’s tuition will be ready to be paid as well.
There is a class that I would like to enroll my child in, but its currently not available. What should I do?
Unfortunately we sometimes remove classes once all the spots in it are full and there is no current availability for that day & time, or due to it being the end of our Recreational Season. Please reach out to us to see if we might have a similar Class to the one you were looking for, or to join the waitlist for that Class. We also have a Summer Tumbling Class that continues during the June & July, and we offer a 5-DAY Summer Gymnastics Camp once in June and again in July! We would also suggest looking into Private Lessons with one of our instructors to continue working on skills for any classes that are either full or that we aren’t currently offering!
How does Tuition work and when is it due?
Tuition is prepaid for classes on the 1st of Each Month in order to reserve their spot in the Class and is considered late after the 5th of the Month.
Our rates are based off of the Class Length and this is the way that most other Cheerleading Gyms, Gymnastics Studios, and Dance Schools set their pricing structure.
Our 1-Hour Classes are billed at a rate of $70. But instead of charging $70 per class, we bill Once-Per-Month for that Class whether there are 3 Class Occurrences during a Typical Month, or 4-5 Class Occurrences during other Months.
Tuition is still owed even if your child is only able to attend 1 or 2 times during a month. If you know ahead of time that your child is going to have to miss a full month, please get with us before the month begins and we can withdraw them from the Class so that you won’t be charged!
Late Payments are subject to fees and automatic withdrawal from the class due to Non-Payment. This is done so that you aren’t continued to be charged for subsequent months and that a Spot will be open for another student to enroll in that class. The only exception to this is after your child’s Trial Class, when Tuition for the current month is due by their Second Class on that following week. After their Initial Month of Class, Tuition will be due the next month on the 1st.
Pricing for Classes can be found on our Pricing Page!
What is the Parent Portal and how do I login?
The Parent Portal is our Online Payment System where you can check your balance and make payments for your child’s tuition and any fees. We will use the information from the waiver you fill out in person for your child to participate for their first class as the registration information (so please make sure the information is correct). The email address on you list on their waiver will be your username for your Parent Portal Login. If this is your first time logging in, you will need to select the “Forgot Your Password / Reset Password” link on the login page in order to create a password for your account. Only one email can be used for logging into your child’s account, so if multiple Parents/Guardians will need to login to make payments, they will all need to use the same Email Address & Password. If you are still having trouble logging in, your account may be inactive if you have just registered. Please contact us to get it set up for you! Once you are logged in, you can save multiple credit cards on file, and even set up your account on AutoPay.
Do I have to Pay using the Parent Portal?
Not at all! We accept Cash, Cards, and Checks (made out to “Bow & Arrow”) in person during your child’s class time. We also are set up to receive payments via Mobile Payment Services such as Venmo, PayPal, and CashApp under our the Bow & Arrow Business Account Profiles. Please use your Parent Portal account to see what your current balance due is to avoid any late fees!
We have arrived early for class and it has not started (or their class has finished and we have not left yet), can my child play on the mats or equipment?
No one is allowed on the equipment or allowed to “tumble” in our facility unless they are actively in a class or a private lesson and working directly with an instructor and they must have a current and active filled out and signed waiver with our office.
This means that prior to their class or following the end of their class, they may not be on any of the Equipment, Mats, or any of the Carpet-Bonded Foam Floors.
Private Lessons who arrive early, if the instructor or a staff member have given them permission to stretch prior to their lesson, they may do so, but only within the same room and area as the instructor, within their sight line, so that they can monitor them.
During classes the instructors may need to set up drills and move equipment, at which point the students will wait as a group until they are instructed to begin again.
Once a Class or Private Lesson has ended, the student may not perform any further skills or utilize any additional equipment since they will no longer be under the instructor’s supervision.
This is a safety and liability policy and there are NO exceptions!
What about their siblings/other children that have come to watch with me, are they allowed on the equipment?
No one is allowed on the equipment, mats, or allowed to “tumble” in our facility unless they are actively participating in a class or actively being spotted in their Private Lesson while working directly with their instructor, this includes all Spectators (any adults and children who attend alongside the student). Students waiting for their class to begin may sit with their Spectators at the parent viewing area or use our restrooms. All other areas are only to be used by students actively with an instructor.
We have decided to take a break or withdraw from classes, how does that work?
We are sorry to see y’all go, but we understand that circumstances change. You can let one of our coaching staff know in case you are looking to switch to Private Lessons, but please get directly with an Office Staff Member at the Front Desk in person during your child’s regular class time since they can take care of that for you immediately, or you can reach out to us through email or on Facebook Messenger and we will send you a response as soon we withdraw them from the class. After that, you will just need to pay any leftover balance you may have due on your account. If your child would like to come back at any point during the same season (August-May), they will not need to pay the registration fee again since it’s good until the next season begins.
Are there any other policies I need to be aware of regarding payments and attendance?
We have an Automatic Withdrawal Policy for our Enrolled Students! In the event that your child has either missed several weeks without notifying the office or payment has not been made on the account by the middle of the month, our system will automatically withdraw your child from their class to prevent charging them further for the next month. This is done to ensure we have available spots in classes opened up for new students wishing to join instead of holding spots for students who are no longer attending.
In order to prevent this, please reach out to our office prior to the start of a new month to be billed if you have decided to withdraw your child (for instance if they will be on vacation or out-of-town for an extended period of time or participating in other sports and there’s a conflict in your schedule).
If your child has been attending and payment has not been made, you must first make payment for any owed balance and additional late fees in order for them to continue attending. Please reach out to our office if you need to temporarily withdraw your child while you get caught up on their balance and we may be able to hold their spot for the next calendar month until they can return!
Always check your Parent Portal for any balance due which may include Registration Fees or an adjustment in Tuition if your child has added more classes to their schedule or changed to a different class type that may have a different cost. We do not wish for your child to be withdrawn from their class, but it is the responsibility of the parent or guardian to ensure that their child’s account balance is paid and payment is received in accordance to our due dates.
I have noticed the signs around the building, the wording in the liability waiver, and the Policies listed on your website, do these apply to everyone?
Yes! We will update our website, the signage posted around our facility on the walls and doors, and send out emails listing new policies periodically.
The safety of our students and instructors are our upmost responsibility and we want the integrity of our programs curriculum to be respected so that the instruction given to your child and others can be effective and enjoyed.
Attending Classes, Practices, and Lessons at our facility means that you understand all of our Policies and will abide by them or risk removal from our programs and our facilities.
I see other programs on your schedule such as the Hotshots PreTeam, as well as the Competition Cheer and Competition Gymnastics programs, how do I find out more information about them and enroll my child in one of those?
Thank you for your interest in our Competition Programs! Our Competition Teams require evaluations in order to join. Each program also has its own times of the year to which we do enrollment for them since they learn routines and must have enough time to practice those before they compete.
The HotShots PreTeam Program runs year-round and is our step in-between Recreational Classes and training to Compete at Meets. This group DOES NOT compete but instead will work on the skills they need to qualify for the Competition Gymnastics Program. They will sometimes practice alongside the Competition Athletes to get a sense of the training as well as to get accommodated with their future teammates. If your child is interested in joining so that they may try out for our Competition Gymnastics Program in the future, please reach out to a member of our staff for them to be evaluated. Depending on whether they attend One Practice per week or Two Practices Per week will make the monthly cost range between $70-$120 each month and amount to a One-Calendar-Year cost total of:
$880 - Hot Shots PreTeam (One-Day Practice)
$1,480 - Hot Shots PreTeam (Two-Day Practices)
The Competition Gymnastics Program has invite-only evaluations in April, begins practicing in May and starts Competing in October and finishes their season in March. This program requires that members take at least a minimum one-year of practices in our HotShots PreTeam Program before being evaluated for the Competition Team, unless they have competed before with another Gym. These evaluations will determine if your child is ready to join, or if they need to continue in HotShots PreTeam for another year to obtain the skills required to qualify for Competitions. We have packets available at the front desk for reference and you can request to have your child evaluated for our HotShots PreTeam program anytime during the year.
The Competition Cheerleading Program opens evaluations up in July and begins in August and starts competing in January/February and finishes their season in April. Each Child that wants to join our Cheerleading Program will be placed on a Squad based on their age and skills. There are 3 Different Types of Cheerleading Teams, Novice-Level (Exhibition-Only), Prep-Level, and Elite-Level. Both Novice and Prep Teams will attend 1-Day Competitions, where an Elite Team will attend 2-Day Competitions in addition to 1-Day Competitions. Both Prep and Elite Teams will be judged, scored, and ranked against other teams in their same division, but a Novice Team is Exhibition-Only and performs on the same stage in front of the audience like the other Team-types, however, they are not ranked against other Teams and do not receive placements. Instead they receive Performance Evaluations. We will have packets available prior to the start of the season at the front desk as well as evaluation forms that an instructor can use to determine which team would be the best fit for your child, as long as the enrollment period for the squads has not already closed!
Both our Competition Gymnastics and Competition Cheer Programs require hours of practice each week, travel to the venues (sometimes 3-5 hours away), and in addition to Tuition they will need to pay for their competition attire (unforms, hairbow, shoes / leotards, jackets) as well as miscellaneous fees related to competition costs. These two main Programs can range from a minimum of $140-$260 each month and amount to a total season cost listed below:
CHEER
$1,595 - Exhibition-Only Cheerleading Squad
$2,315 - Prep Level Cheerleading Squad
$2,495 - Elite Level Cheerleading Squad
GYMNASTICS
$2,290 - Half-Season Gymnastics Team
$3,100 - Full-Season Gymnastics Team